Returns & Refills

Refilling FreezMed is simple — we handle it for you

The FreezMed N₂O cartridge is refillable. When it runs low, your clinic sends it back through the official Returning Program and receives a pressure-checked, refilled cartridge in return — no in-clinic refilling, no downtime guesswork.

1

FreezMed sends the return package

Contact FreezMed and we send the official Refill Program return box straight to your clinic.

2

Pack the cartridge securely

Place the cartridge safely inside the official return package and seal it for shipment.

3

Send it back to FreezMed

Post the package to our Tehran facility. We check pressure, refill with N₂O, inspect, and return it to you.

Typical turnaround
1–2 weeks after we receive your cartridge
Refill request

Create your refill request label

Fill in your clinic details to generate a refill request label. Print it and place it inside the package you send back to us — it lets us match your cartridges to your account the moment they arrive.

We send your copy of the label here.
Your label will appear here once you fill in the form.
  1. Send this request. We post the official FreezMed return carton to your clinic — you do not need to find your own box.
  2. Print this label and put it in the carton, on top of the cartridges, then seal it.
  3. Post it to the address on the label. We refill, pressure-test and inspect, and send your cartridges back in the same carton within 1–2 weeks.
FreezMed Refill Program packaging steps
Sending a cartridge back to FreezMed for refill